Troubleshooting
Common kPow Installation Issues and Resolutions.

UI Connection Issues

kPow populates the UI with data retrieved from the back-end service via websockets.
If your browser is unable to make a websocket connection to the kPow service you will see the error:
1
Connection lost. Retrying in 5 seconds.
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The most common cause of this error is a reverse-proxy between your machine and the kPow back-end service that has not been configured to allow websocket traffic. Firewalls may also block this traffic.
Last modified 5mo ago
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